Privacy Policy

We value your privacy very highly. Please read this Privacy Policy carefully before using the http://www.elevationscounselingco.com Website (the “Website”) operated by Banyan Counseling Collective, LLC, a(n) Limited Liability Company formed in Colorado, United States (“us,” “we,” “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect

We collect any and all information that you enter on this Website. We collect the following information about you:

Category of information Specific piece of information
Identifying information Name
Identifying information Email address

How we may use your information

We may use the information that you provide us for the following: 

  • Marketing and advertising;
  • Providing customer service;
  • Performing services.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies and may use cookies for reasons including, but not limited to: 

  • Analyzing our Website traffic;
  • Analyzing your interactions with advertisements;
  • Identifying if you are signed in to the Website;
  • Testing content on the Website;
  • Storing information about your preferences;
  • Recognizing when you return to the Website.

Most web browsers automatically accept cookies. However, you can modify your browser settings to decline cookies, if you prefer. This setting may prevent you from taking full advantage of the Website.

Children’s privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators. 

Privacy Practices for Protected Health Information

THIS NOTICE DESCRIBES HOW INFORMATION ABOUT YOU AND YOUR TREATMENT MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Banyan Counseling Collective is required by law to maintain the privacy and confidentiality of your health information and to provide you with notice of its legal duties and privacy practices with respect to your health information.

Banyan Counseling Collective collects health information about you and stores it in an electronic health record – Sessions Health. This is your medical record. The medical record is the property of Banyan Counseling Collective, but the information in the medical record belongs to you. The Health Insurance Portability and Accountability Act (HIPAA) requires Banyan Counseling Collective to maintain the privacy of your medical record. HIPAA generally requires that any uses or disclosures of information in your medical record be limited to the minimum necessary to the purposes of the uses or disclosures. HIPAA also provides you certain rights with respect to the information in your medical record which are described below.

Information relating to your care at Banyan Counseling Collective is protected by federal regulations specific to drug and alcohol treatment, which are known as 42 CFR Part 2. These regulations protect the confidentiality of information relating to the identity, diagnosis, prognosis, or treatment of any patient in a drug or alcohol treatment program. Banyan Counseling Collective may not disclose records relating to your treatment without your written consent, except in narrowly limited circumstances. Under 42 CFR Part 2, the terms of a written consent to disclose information must specify the scope and types of information to be disclosed, the parties to whom the information may be disclosed, the purpose of the disclosure and the timeframe of the consent. You may revoke a consent to disclose information relating to drug and alcohol verbally or in writing at any time.

Banyan Counseling Collective may ask for your written consent to disclose treatment information for certain purposes, including releasing treatment information to or obtaining information from your other medical providers, obtaining payment from insurance or other payors, contacting your family either for treatment purposes or in the case of a medical or other emergency. Banyan Counseling Collective will not disclose your treatment information for these purposes without your consent.

Banyan Counseling Collective may disclose treatment information without your written consent under certain narrow circumstances as permitted by 42 CFR Part 2. For treatment purposes, Banyan Counseling Collective is permitted to use and disclose treatment information internally and to entities with which it shares administrative control. Banyan Counseling Collective is permitted to share treatment information as necessary with qualified service organizations that agree to maintain the confidentiality of the information. Banyan Counseling Collective also may disclose treatment information to outside auditors, regulatory agencies, and evaluators and for certain research purposes. Banyan Counseling Collective may disclose treatment information without your written consent when necessary in a life-threatening medical emergency and may disclose to report a crime on the premises or against Banyan Counseling Collective personnel. Banyan Counseling Collective also may disclose patient information without consent where the state mandates child or vulnerable adult abuse and neglect reporting; when there is disclosure of intentions or a plan to harm another person or persons; when cause of death is being reported; or when required by a valid court order that contains specific required findings. Banyan Counseling Collective may contact you to share information about Banyan Counseling Collective’s treatment services or to send you reminder notices of future appointments for your treatment.

I. Your Health Information Rights
In addition to protecting privacy and confidentiality, HIPAA and 42 CFR Part 2 afford you the following rights with respect to your medical record and drug or alcohol treatment information:
1. You have the right to a paper copy of this written notice of Banyan Counseling Collective‘s privacy practices. 2. You have a right to request a copy of your treatment record or to receive
your health information through a reasonable alternative means or at an alternative location. Banyan Counseling Collective requires that all such requests be put in writing. A reasonable fee will be charged for copying your health information.

You have a right to request that Banyan Counseling Collective amend health information that is incorrect or incomplete. If Banyan Counseling Collective determines not to amend the health information, it will provide you with an explanation of the reason for the denial and your rights to disagree with the denial.

You have a right to request restrictions on otherwise permitted uses and disclosures of your health information. Banyan Counseling Collective is not obligated to comply with such requests.

You may request that we provide you with a written accounting of all disclosures made by us during a specific time period (not to exceed 6 years). We ask that such requests be made in writing on a form provided by our facility. Please note that an accounting will not apply to any of the following types of disclosures: disclosures made with your written consent for reasons of treatment, payment or health care operations; disclosures made to you or your legal representative, or any other individual involved with your care. You will not be charged for your first accounting request in any 12-month period. However, for any requests that you make thereafter, you will be charged a reasonable, cost-based fee.

II. Changes to this Notice of Privacy Practices
Banyan Counseling Collective reserves the right to amend this Notice of Privacy Practices at any time in the future, and to make the new provisions effective for all information that it maintains, including information that was created or received prior to the date of such amendment. Until amendment is made, Banyan Counseling Collective is required by law to comply with this Notice. Should our privacy practices change, we will provide all current and future clients with a copy of the revised Notice of Privacy Practices

Effective January 17th 2024

III. Complaints Regarding Privacy Practices
Complaints about this Notice of Privacy Practices or how Banyan Counseling Collective handles your health information should be directed to:

Banyan Counseling Collective
4130 Tejon St Suite C
Denver, CO 80211

If you are not satisfied with the manner in which this office handles a complaint, you may submit a formal complaint to one of the following:

Department of Health and Human Services
Office of Civil Rights
200 Independence Avenue, SW Room 509F, HHH Building
Washington, DC 20201

Colorado Department of Human Services
1575 Sherman St., 8th Floor
Denver, CO 80203
Phone 303.866.5700 | Fax 303.866.5563
E-mail: cdhs_communications@state.co.us

You may also address your complaint to one of the regional U.S Department of Health and Human Services Offices for Civil Rights. A list of these offices can be found online at: https://www2.ed.gov/about/offices/list/ocr/addresses.html

Questions

If you have any questions about this Privacy Policy, please contact us at connect@elevationscounselingco.com.